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Privacy policy – consent to the use of data

Data protection declaration

1 Principle

The ems-training.de services GmbH as operator of the website www.ems-training.com takes the protection of your personal data very seriously and therefore treats them in accordance with the legal data protection regulations. Below you will find information on which data is collected during your visit or use of our website and how it is used. 

2 Collecting, processing and transmitting data

a. Access data

Personal access data will only be recorded as log files when visiting our web pages to the extent that is technically necessary (name of the requested file, date and time of access, transferred data volume, notification of successful browser type including browser version, the user's operating system, referrer URL and the requesting provider that the user's browser automatically transmits). This data cannot be assigned to specific individuals and is not combined with data from other sources. 

b. Usage data

Beyond the access data, EMS-TRAINING.com collects, processes and uses personal data only insofar as they are necessary for the justification, content or modification of the legal relationship (inventory data). We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent that this is necessary to enable or charge the user for the use of the service.

c. Use of personal data

Personal data that you provide to us via the website (e. g. name, address, e-mail) will only be processed for correspondence with you and only for the purpose for which you have provided us with the data. 

In addition, we will use this data to inform you about new products or services and other services that may be of interest to you, if you have given your specific consent. You can revoke this consent or the consent to the occasional application at any time. 

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent. 

Insofar as we use service providers for the execution and handling of business processes, the contractual relationships are regulated in accordance with the provisions of the Federal Data Protection Act (BDGS). 

d. Transmission of data

We only transfer personal data to third parties if this is necessary for the execution of the contract, e. g. to the credit institutions charged with the processing of payments.

Further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e. g. for advertising purposes.

3 Cookies

We use so-called cookies to optimise our websites. These serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies", which are automatically deleted at the end of your visit. Cookies do not damage your computer and contain no viruses. 

You can also use our website without cookies, but some functions may be restricted as a result. With the settings in your browser, you can allow or prevent the use of cookies yourself. 

4 Integration of services and contents of third parties

Our website may contain third-party content such as videos, maps, RSS feeds, graphics or similar content from other websites. In order to display embedded content, it is necessary to collect the IP address of users from these third party providers. We make every effort to use only those contents whose providers use the IP address of the users only to deliver the contents. However, we have no influence on whether third parties store IP addresses for other purposes (e. g. statistics). As far as we know, we inform our users about this. 

5 Facebook social plugins

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. 

If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is sent directly from Facebook to your browser and integrated into the website. Therefore, we have no influence on the amount of data that Facebook collects with the help of this plugin and therefore inform you according to our knowledge:

By integrating the plugins, Facebook receives the information that you have visited the corresponding page of our website. 

If you are logged in to Facebook, Facebook can assign the visit to your Facebook account.

If you interact with plugins (e. g. click the “Like” button or leave a comment), the corresponding information is sent directly from your browser to Facebook and stored there.

If you are not a Facebook member, there is still a chance that Facebook will find out your IP address and save it. 

For the purpose and scope of data collection as well as the further processing and use of the data by Facebook and your rights and options for privacy protection, please refer to Facebook's privacy policy: http://de.facebook.com/policy.php

If you are a Facebook member and do not want Facebook to collect information about you through our website and link it to your Facebook membership information, you must log out of Facebook before you visit our website. 

Further settings and contradictions regarding the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.

6 Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. When activating the IP anonymisation on this website, however, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

For more information on terms of use and privacy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies. We draw your attention to the fact that on this website Google Analytics has been extended by the code "anonymizelp ();" to guarantee an anonymous capture of IP addresses (so-called IP masking). 

We also use Google Analytics to evaluate data from AdWords and the double-click cookie for statistical purposes. If you do not want this to happen, you can disable it using the Ads Preferences Manager at https://www.google.com/settings/ads/plugin?hl=en.

7 Google AdWords Conversion Tracking

This website also uses Google Conversion Tracking. Google AdWords will set a cookie on your computer if you have accessed our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer's website and the cookie has not yet expired, Google and the customer can see that the user clicked on the ad and has been redirected to this page. Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information gathered from the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers are informed about the total number of users who clicked on their ad and were redirected to a conversion tagged page. However, you will not receive any personally identifiable information. If you do not wish to participate in the tracking procedure, you can also refuse to accept the necessary setting of a cookie ‒ for example, by setting the browser settings to deactivate the automatic setting of cookies in general. You can also disable cookies for conversion tracking by setting your browser to block cookies from the www.googleleadservices.com domain. Google's privacy policy on conversion tracking can be found at https://www.google.com/intl/de/policies/privacy/.

8 Hotjar Tracking

We use Hotjar to better understand the needs of our users and optimize the offerings on this website. Hotjar's technology gives us a better understanding of our users' experiences (e. g. how much time users spend on which pages, what links they click, what they like and what they don't like, etc.) and this helps us to align our offer with the feedback of our users. Hotjar uses cookies and other technologies to collect information about the behaviour of our users and their end devices (especially the IP address of the device (will only be collected and stored anonymously), screen size, device type (Unique Device Identifiers), information about the browser used, location (country only), preferred language to view our website.

Hotjar stores this information in a pseudonymised user profile. The information will not be used by Hotjar or by us to identify individual users, nor will it be combined with other data about individual users. For more information, see Hotjar's privacy policy at https://www.hotjar.com/privacy. You may object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar Tracking Cookies on other websites by clicking this opt-out link: https://www.hotjar.com/opt-out.

9 Retargeting functions

a. Google and YouTube

We use some of the retargeting and remarketing functions of Google and YouTube on our websites. This technology enables Internet users who have previously received or clicked on Google or YouTube advertising from us to access our partners' websites with customised advertising. For this purpose, Google or YouTube stores a cookie on your hard drive. In these cookies, usage information is stored in a pseudonymised form, such as which advertisements you have received from us or clicked on, which products you have viewed, whether something has been purchased, etc., are stored. The anonymised data will never be combined with your personal data at any time and is used exclusively for the purpose of promoting the interests of the respective user. 

You can contradict the use of the retargeting or remarketing function of Google or YouTube on the following page: http://www.google.com/settings/ads/onweb

b. Facebook

These pages use Facebook's website custom audiences, 1601 South Carolina Avenue, Palo Alto, CA 94304, USA. When you visit some of our pages, your browser will load a retargeting pixel from Facebook. This will inform Facebook that you have visited our site with your IP address. We use the functions to target visitors of our website with targeted advertising (facebook ads). 

For more information about the purposes and scope of data collection, further processing and use of the data by Facebook and your privacy preferences, please see the Facebook Privacy Policy. It can be found at www.facebook.com/privacy/explanation, among other places. If you wish to opt out of using the Facebook retargeting feature, you can do so at www.youronlinechoices.com.

c. Twitter 

These pages use Twitter's "Tailored Audiences" remarketing function (Twitter Inc., 1355 Market Street Suite 9000, San Francisco, CA 94103, USA). Using these features, we can target visitors to the website with targeted advertising by placing personalised, interest-based ads for you when you visit Twitter. Twitter uses tags to analyse website usage, on which the creation of interest-related advertisements is based. These tags are used to record visits to the website and information about the use of the website. When a user visits a website containing a tag, Twitter places a cookie in the user's browser. The unique ID of this cookie is recorded and included in the target group for remarketing on Twitter. If you visit Twitter afterwards, you will be shown advertisements that most likely include previously visited product and information areas.

If you don't want Twitter to address you with targeted advertising, you can disable this feature on Twitter. Twitter also supports the Do Not Track (DNT) option. If you have enabled the DNT option in your browser, Twitter will not associate your account with browser-related information about DNT to create custom ads for you. Here you can find more information about DNT and how to enable this option in your browser.  

d. AdRoll

This site uses the AdRoll (AdRoll, 972 Mission St, 3rd Floor, San Francisco, CA 94103, USA) retargeting technology. It makes it possible to target the visitors of our web pages with interest-based advertising by means of a cookie-based analysis of the previous user behaviour. No personal data is stored in this case. The use of the retargeting technology is carried out in compliance with the applicable statutory data protection regulations. To learn more about AdRoll's privacy policy and opt out of anonymously analyzing your surfing behavior, please visit http://www.adroll.com/about/privacy

10 Newsletter

If you would like to subscribe to the newsletter offered on the website, we need your e-mail address and information that will allow us to verify that you are the owner of the e-mail address provided. No further data is collected. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time.

11 Links to websites of other providers

Our website may contain links to websites of other providers to which this data protection declaration does not extend. When using the websites of other providers, please note their respective data protection information. 

12 Right of information, deletion, blocking

You have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of these data.

Please feel free to contact us at any time at the following address if you have any questions regarding personal data:

ems-training.de services GmbH

Pinar Aytekin

Rollnerstr. 12

90408 Nuremberg


Phone: +49 911 521919-107

Fax: +49 911 52191919-11

E-mail: service@ems-training.de

13 Amendment of the data protection declaration

We reserve the right to amend this data protection declaration at any time in compliance with the applicable statutory data protection regulations. 

The current status of this data protection declaration is January 2018.