Volte Studios Clapham - London

I had been a member of Feel Electric for over 2 years and was satisfied with the company and its staff. Unfortunately, the branch I attended went into administration in March 2026, resulting in the loss of 27 pre-paid sessions, valued at £540. I spoke with James Holland managing director of Volte Fitness Limited, the managing director of Feel Electric Clapham, who explained the circumstances leading to the administration. He assured me that he would make every effort to assist me in recovering my lost sessions and offered to credit my account with 5 sessions temporarily while I pursued reimbursement with the administration team. However, despite multiple follow-up emails and phone calls, James Holland failed to honour his commitment. Whilst I do not expect the new company 'Volte Fitness Limited' to honour all of my remaining sessions, I believe it would be a gesture of goodwill to recognise the existing customers' loyalty. Had my sessions been honoured, I would have been inclined to continue my membership with the new company. Unfortunately, given the circumstances, I am no longer willing to continue my training at this studio, particularly as I am being asked to pay again for services I have already paid for.

It was a pleasure having received training and support from this gym. I have losed a significant amount of weight and and regained my confidant back. Indeed the staff Yasmin did a wonderful sessions with me and I will recommend 👌 this sessions for people who need support with training for weight loss

I love coming to this EMS gym. The training support from Yaz is phenomenal. Each session is different and taxing both physically and mentally It’s just what I need - time for me - to get fit and to relax - weirdly but it’s true! I usually leave here with wobbly legs and on a massive exercise high to help me face the rest of my day / week and I’m so much fitter and a lot lighter than I was when I started too! The studio has had some difficulties lately but is now under new ownership and management and is back to its brilliant self. I can definitely recommend a visit - Yaz and Tunde are great trainers and so knowledgeable. There’s free trials on offer - take advantage! I come twice a week and really miss it when I’m away!

I am very disappointed with the service at EMS. It has been almost 12 weeks, and I still have not received my own clothes. This delay is unacceptable and shows a lack of proper management. Additionally, the health report system has not been working since February, which defeats the purpose of tracking progress. There are also frequent issues with unavailable sizes for layers, making it difficult to use the service properly. What is most frustrating is the complete lack of communication. There has been no proper response from the owner or support team despite repeated attempts to get updates. Overall, the service has been highly unprofessional and unreliable. I would not recommend EMS based on my experience.

New management has transformed this place! Old reviews about cancellations and punctuality are now moot, everybody is timely and supportive :) Really glad I kept my membership, and really happy with Yasmin and Tunde and their work here under the new manager